FAQ
What does Ogosport mean?
"Ogo"Sport stands for Oh-Go-Outside Sport. The co-founder, Rick Goodwin created the name while searching for a title to best represent the company he wanted to create: A company where children were not silenced with toys, but rather, encouraged in family play time through games that utilize brain power and physical play.
How should I care for my products?
- All products should be stored in a cool, dry place, out of direct sunlight and not weighed down by other products. Other balls/objects can be used during play as long as they do not exceed 3 ounces or have sharp edges.
- Ogodisks should not remain in water/pool for a long period of time. To clean the OgoDisks, we recommend using a moist wash cloth. If you need to clean the trampoline part we advise just dusting it out, knocking it against the palm of your hand to lose any debris.
What are the differences between the OgoDisk Mini (SM), OgoDisk Max (SK), OgoDisk XS (XS), and which age(s) is each best suited for?
The SM and XS both have a total diameter of 12”. The SM has a foam ring while the XS has a plastic ring. They are best suited for older children (e.g. 12+ yo) and people with adept hand-eye coordination. The small diameter means that there is more of a challenge to hit the ball back and forth. The SK has a full diameter of 15”. It is perfect for all ages because it has a large target area which proves to be easier for younger children to play with efficiently. The increased target area makes it easier to hit the ball back and forth.
Can I play with the disks in the pool or beach?
Yes, you can play with the disks at the pool or beach, but do not leave them in the water for too long.
What happens when I lose my ball?
Do not fear! We offer a one-time replacement for ogo softballs. Please email customercare@ogosport.com to request your one-time replacement. And guess what? The disks are designed to play with all sorts of balls. We recommend trying the disks with balled up socks, tennis balls, rubber balls, water balloons, and more! Just make sure they do not exceed 3 ounces or have sharp edges.
Do you sell replacement mesh if the trampoline part of the disk pops out?
At this time we do not offer replacement netting, but don’t worry if your inner rim comes up, it is designed without glue, so it can pop in and out.
What are the different ways I can play with the Disks?
The disks can be used as Frisbees. In fact it’s the perfect learning tool if you are not familiar with using Frisbees because the soft outer foam ring is gentle and aids in the process of learning how to catch. The disks can be used for individual play, group play, or against an opponent.
Are the disks good for developmentally challenged kids?
Absolutely. The disks are perfect for people who are trying to increase their hand–eye coordination, speed, and even breathing. Consistent play with the disks will work on agility, speed, and coordination, not to mention overall heart health.
Is it ok for me to use the Disks as a throw toy/Frisbee for my dog?
All the material in the disks is inert. So it will not cause any immediate harm to your pet if the product is put in their mouth, but our products are not meant to be pet toys. We recommend for use with humans only, and hopefully not after prying the disks from the mouth of a dog…. or a really frisky cat-dog.
I see the recommended age for the Nexus is 6+, but can my 5 year old play with it too?
We recommend the OgoBILD line to children 6 years and older because of the manual dexterity required to snap the small pieces together. However a 5 year old can enjoy playtime with the BILD line if supervised by an adult.
Are your products produced in America?
Our products are designed in the USA but produced overseas. Our products are CPSIA compliant and exceed American and European safety standards.
When purchasing from the OgoStore, do you sell or ship items internationally?
Sorry, the OgoStore only sells and ships our products domestically at this time.